Shipping Policy

Last updated: 2026-09-26

This Shipping Policy explains how FROST BUDDY processes and delivers online orders.

Order Processing

Orders are usually processed within 1-3 business days after payment is confirmed. Processing times may be extended during holidays, high-volume periods, or when additional order verification is required.

Shipping Destination

We currently provide shipping for customers in the United States. Available shipping options and fees are shown at checkout before payment.

Estimated Delivery Time

After an order has been processed, estimated delivery usually takes 7-12 business days. Delivery times are estimates and may vary due to carrier delays, weather, customs checks, address issues, or other circumstances outside our control.

Shipping Cost

Shipping costs are Shipping costs will be calculated and displayed during checkout based on your cart details[cite: 4].. Any applicable taxes, duties, or additional charges will be shown when required.

Tracking

When tracking information is available, we will send it to the email address used for the order. Please allow time for the carrier to update tracking details after shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an order cannot be delivered due to an incorrect or incomplete address, please contact us as soon as possible at nocigfelix@gmail.com.

Contact

If you have questions about shipping, please contact us at nocigfelix@gmail.com.

Store-Specific Conditions

Shipping Policy At our store, we prioritize preparing and delivering your purchases as promptly as possible[cite: 4].
Order Processing Standard order fulfillment takes 1 to 3 business days after payment is confirmed[cite: 4].
Please note that fulfillment times may take longer during holiday periods or sales events[cite: 4].
Shipping Time Once dispatched, shipments generally take 7 to 12 business days to arrive[cite: 4].
Shipping costs will be calculated and displayed during checkout based on your cart details[cite: 4].
Shipment Tracking You will receive tracking information as soon as your package has shipped[cite: 4].
Please grant reasonable time for carrier tracking links to update[cite: 4].
Return Policy You may initiate a return within 14 calendar days of receiving your package[cite: 4].
Buyers cover return shipping costs unless the received merchandise is defective, damaged, or wrong[cite: 4].
Refunds Refunds will be credited within 5 to 10 business days following the receipt and inspection of your returned item[cite: 4].
Order Cancellations You can request an order cancellation within 12 hours of placing it[cite: 4].
Please email us promptly if you wish to revoke your order[cite: 4].
Additional Information Estimated delivery timeframes depend on destination location, customs processing times, and regional postal services[cite: 4].
If you have any questions about your shipment or this Shipping Policy, please contact our customer care via email[cite: 4].